Frequently Asked Questions
How much does shipping cost?
$5 for the first poster, $2 each extra one.
Where do you ship to?
We ship worldwide. So far to over 60 countries around the world and counting. Check out our gallery to see some of our customers!
How long does shipping take?
Shipping takes around 14 days to most destinations in the US and EU. Asia-pacific is usually faster. Other destinations may vary, so we kindly ask customers wait 28 days before reporting missing posters, and to cover any unforeseen delays on the way.
How is the list ordered?
Our list is based on the official list of common characters suggested by the Chinese MOE. We have cross referenced this list with a bunch of other frequency lists available online (usually produced by analyzing popular texts and online chats). We also took into account HSK characters, and currently our First 1000 poster covers all the characters used in level 1-4 of HSK. We then went through the list by hand to ensure there were no mistakes and choose the correct pinyin, zhuyin and keyword for each character.
The list is ordered by frequency on our posters, however our reference sheets also provide an index of the list in pinyin alphabetical order.
Can I mark off characters on my poster?
Yes, many of our posters (First & Second 1000 Character series and 1500 character series) are coated after printing, which means you can mark off characters. We recommend using a water-based soluble marker pen to mark off characters. Be sure to test the pen on the corner of the poster to make sure it can be wiped away. The longer you leave the pen on the poster the more difficult it can be to remove.
Can I frame my posters?
Yes, we try our best to design for standard print sizes such as 50cmx70cm so that finding a frame shouldn't be difficult. A lot of our product shots were taken using frames from Ikea.
What if my poster is damaged or doesn't arrive?
This happens from time to time – but don’t worry. Just contact us with your order number and we’ll get a replacement out to you.
Where are you located?
Mandarin Poster is located in the south of Taiwan, in sunny Kaohsiung.